Jumia Technologies AG, a leading e-commerce platform in Africa, has reported a significant reduction in its operating loss, cutting it by 8% year-over-year to $20.2 million in Q2 2024, despite navigating a challenging economic environment.
In a recent statement, Jumia highlighted the impact of global economic volatility on its operations, noting a 17% decline in revenue to $36.5 million for the second quarter of 2024. However, when adjusted for constant currency, the company actually saw a 15% increase in revenue, underscoring its resilience amid currency devaluations in key African markets.
Jumia also reported a 5% decrease in its gross merchandise value (GMV) to $170.1 million, though on a constant currency basis, GMV grew by 35%. This reflects Jumia’s strategic adaptation and emphasis on core strengths, including optimizing its product offerings and enhancing customer engagement.
The company credited its strategic cost management efforts for the reduced operating losses. Marketing expenses were slashed by 19%, focusing on high-return channels such as customer relationship management (CRM), search engine optimization (SEO), and targeted offline campaigns. These efforts contributed to a decrease in adjusted EBITDA loss by 10% to $16.3 million and a reduction in cash burn to $8.7 million.
Jumia’s efforts to enhance customer value and experience paid off, with orders increasing by 7% year-over-year. Additionally, JumiaPay transactions surged by 31%, driven by greater penetration of JumiaPay on delivery and strategic cashback campaigns.
The company also expanded its logistics network, opening new warehouses in Nigeria and Morocco to support its asset-light business model, further bolstering its operational capabilities.
However, regional currency devaluations presented challenges, impacting both GMV and total payment volume, which declined by 7%. To mitigate currency risks, Jumia held 67% of its liquidity in USD, providing some protection against devaluation effects.
In a strategic move, Jumia ended its commercial agreement with Mastercard Asia/Pacific, aiming to broaden partnerships with other payment service providers to strengthen its JumiaPay platform.
Looking ahead, Jumia remains committed to reducing losses and driving towards profitability. The company plans to enhance cash efficiency, targeting further reductions in cash utilization compared to the fiscal year 2023. Among its future initiatives is the launch of additional Buy Now Pay Later partnerships in Nigeria, designed to expand its financial services offerings and increase consumer access to e-commerce.
“These initiatives, combined with disciplined financial management, position Jumia for continued growth,” the company stated, expressing optimism about its future trajectory in the e-commerce sector.