In a bold shift toward customer-friendly banking, Sterling Bank has officially removed all charges on local online transfers, positioning itself as the first major Nigerian bank to eliminate such fees entirely.
Announced on April 1st, the policy was initially met with skepticism, with many Nigerians assuming it was an April Fools’ Day hoax. However, the bank quickly dispelled those doubts, confirming that the no-fee policy is genuine and already in effect.
The decision marks a significant milestone in Nigeria’s financial services landscape, where customers have long expressed frustration over charges for basic digital transactions. Sterling Bank’s new policy reflects a push to realign banking practices with the growing demand for affordable and accessible digital services.
“This isn’t just a promotional gimmick,” the bank stated. “We believe that everyday banking servicesbamks should be free and accessible, especially as more Nigerians rely on digital channels for their transactions.”
Industry observers are watching closely to see if other financial institutions will follow suit. By urging its peers to adopt similar fee waivers, Sterling Bank is hoping to lead a broader transformation in Nigeria’s banking sector, focused on reducing costs for consumers and increasing trust in digital finance.
With this move, Sterling Bank is not just waiving fees — it’s making a statement about the future of banking in Nigeria.