The latest data from the Nigeria Inter-Bank Settlement Systems (NIBSS) reveals a significant surge in mobile money transactions in 2024, with Palmpay, OPay, and other licensed mobile money operators processing transactions worth N71.5 trillion. This marks a 53.4% increase from the N46.6 trillion recorded in 2023.
Alongside the rise in transaction value, the volume of transactions also grew by 23%, jumping from 3 billion in 2023 to 3.9 billion in 2024. This underscores the growing adoption of digital payments in Nigeria.
Expanding Mobile Money Landscape
Nigeria’s mobile money sector continues to experience rapid expansion, fueled by an increase in smartphone penetration and a shift towards cashless transactions.
Currently, 17 companies are licensed as mobile money operators by the Central Bank of Nigeria (CBN), including major players like Palmpay and OPay. While these platforms fall under the broader fintech umbrella, only a fraction of Nigeria’s 200+ fintech firms are authorized to provide mobile money services.
Mobile money services enable users to transfer funds, make payments, and perform banking transactions using their mobile phones, eliminating the need for traditional bank visits.
Regulatory Setbacks and Market Resilience
Despite the impressive growth, 2024 was not without challenges. In April 2024, the CBN temporarily suspended leading fintechs like OPay, Palmpay, and Paga from onboarding new customers. This directive was part of efforts to curb illicit forex transactions linked to cryptocurrency trading.
The restriction, which also affected digital banks such as Moniepoint and Kuda, lasted for a month before being lifted. Despite this setback, the mobile money sector quickly rebounded, demonstrating the resilience of Nigeria’s digital payment ecosystem.
Drivers of Mobile Money Growth
The surge in mobile money transactions aligns with the broader expansion of Nigeria’s e-payment sector, which hit a record N1.07 quadrillion in 2024. Analysts attribute this increase to several factors:
- Cashless Policy: The CBN’s cashless policy, which limits individual cash withdrawals to N500,000 per week and corporate withdrawals to N5 million, has pushed more Nigerians toward digital transactions.
- Cash Scarcity: The cash shortage experienced in recent years has driven both businesses and individuals to embrace mobile and electronic payment solutions.
- Improved Digital Infrastructure: Increased smartphone usage and wider internet access have enhanced the reach of mobile financial services.
What Lies Ahead?
Industry experts predict even greater adoption of mobile money services in 2025, driven by rising digital inclusion and enhanced fintech innovations. With Nigeria’s financial landscape evolving rapidly, mobile money remains at the forefront of driving financial inclusion and reshaping transactions across the country.