The Nigerian Communications Commission (NCC) has approved a 50% adjustment in telecom tariffs, citing rising operational costs and the need for sustainability in the industry. This decision, announced by NCC’s Director of Public Affairs, Reuben Muoka, reflects the Commission’s efforts to balance industry demands with consumer protection.
The approved adjustment is significantly lower than the over 100% increase requested by some operators. It adheres to the 2013 NCC Cost Study tariff bands and aligns with the 2024 Guidance on Tariff Simplification.
The NCC emphasized that for over a decade, telecom tariffs have remained unchanged despite escalating costs. The adjustment aims to close the gap, enabling operators to improve infrastructure, customer service, and network quality. This decision follows consultations with public and private sector stakeholders, ensuring fairness and transparency in implementation.
To mitigate the impact on consumers, the NCC has mandated operators to educate the public on the new rates and demonstrate service improvements. The Commission reiterated its commitment to fostering a resilient telecommunications industry that supports innovation and connectivity while safeguarding consumer interests.
As part of its strategy, the NCC pledged to maintain active engagement with stakeholders, ensuring the telecommunications sector remains a vital driver of Nigeria’s digital economy and national development.